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03 — CRM

Your boutique on WhatsApp,
on autopilot.

CustHive turns every phone number into a living customer profile — and every milestone (booking, payment, return, festival) into an automatic, branded WhatsApp message.

Outbound Playbooks

Eight ready-to-launch automations.

Turn each one on from a single switch — no templates to write, no integration work, no developer involved.

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Frequently asked questions

01/ What CRM features does CustHive offer for rental shops?
CustHive builds a single customer profile from every interaction — bookings, payments, returns, complaints — searchable by phone number, and shows lifetime value, rental count, on-time return rate and average ticket size at a glance.
02/ What WhatsApp automations does CustHive send?
Eight ready-to-launch automations: booking invoice, pickup reminder, return-due nudge, festival pre-book alerts, payment receipt, deposit refund notice, anniversary win-back messages, and birthday discount codes — all sent from your store's own WhatsApp Business number.
03/ Does this use the official WhatsApp Business API?
Yes. CustHive's messaging is built on WhatsApp Business API cloud infrastructure rather than automating a personal number, so messages are delivered reliably and your store's number isn't at risk of being flagged.
04/ Can I see a customer's full booking history in one place?
Yes. Searching by phone number brings up a customer's complete activity timeline — every booking, payment, visit and reminder — in one scrollable profile.
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Put your customer messaging on autopilot.

See the CRM profile and the eight WhatsApp automations running against your own catalog on a free demo.

A boutique team reviewing a customer profile and the WhatsApp automations switched on in CustHive